We aim to make the custom branding process as smooth as possible. Here's how it works:
1. Choose the product and size you want to brand
2. Receive a custom quote and confirm with a proforma invoice
3. We create your account and place the order with our factory
4. Receive an artwork template or send us your logo—we can help with layout
5. Review and sign off on PDF artwork proofs
6. Sit back and await delivery of your packaging
Absolutely! Our talented design team can help with everything from logo placement to full creative development. Design assistance is quoted per project and includes a set number of revisions.
Please send all artwork in high-resolution PDF format, ready for print. For large files, we recommend using WeTransfer or Google Drive.
We aim to be transparent. Expected costs will be detailed in your quote and may include:
• Unit cost per product
• One-time setup charges (e.g., plates, films)
• Delivery charges (dependent on product and order quantity)
We do not accept orders by phone, but we're happy to assist with any queries over a call.
Unfortunately, we do not accept returns for change of mind, incorrect choices, or if you find a lower price elsewhere. Please review product details carefully before ordering.
Yes! In addition to our stocked items, we offer customised packaging tailored to your exact size, shape, and material specifications. Contact us to discuss your vision.
Start by reaching out to us! We’ll guide you through your options, quantities, custom vs. stock items, and more. Our Customer Service Team is here to support you every step of the way.
Yes! We ship internationally. Contact us to discuss shipping options to your location.
For custom products or out-of-stock items, email us at 📧 sales@ssecoware.com to request a quote.
We offer a wide range of eco-friendly paper bags—including checkout bags, takeaway food bags, carry bags with handles, and die-cut handle bags. Browse our catalog to find the best fit.
Yes. Our bagasse-based disposables are microwave safe and suitable for both hot and cold food.
• Hand wash with mild soap and a soft sponge
• Avoid dishwashers, acidic foods, and harsh scrubbers
• Dry immediately to prevent tarnishing
• Polish regularly with lemon, tamarind, or vinegar paste
• Re-tin periodically if used for cooking
No. Dishwashers can damage brass due to high heat and harsh detergents. Always hand wash.
Brass cookware retains over 90% of nutrients, compared to ~13% for non-stick or aluminum cookware.
Generally, yes—but avoid acidic ingredients like tomatoes and lemon unless your brass utensil is tinned (kalai). This coating makes it safe for all types of cooking.
Ayurveda recommends brass cookware for cooking non-acidic foods, especially when tinned. Ensure regular re-tinning and proper care to enjoy its health benefits safely
Never leave brass utensils on flame without oil or food. This could melt the tin coating and reduce durability. Always cook with care to extend their life.
Need more help? Feel free to reach out via our Contact Page or email sales@ssecoware.com for personalized assistance